- WSP Environment & Energy's professionals focus on service: tasks are clearly defined, complete documents are submitted on-time; phone calls are returned promptly; clients are constantly informed about schedules.
- Every WSP Environment & Energy client has one or two senior professionals who serve as their direct points of contact.
- The WSP Environment & Energy representative is a technical expert who can address a client’s issues, not an account representative or a marketing professional.
- All work is reviewed by the WSP Environment & Energy client representative who is directly accountable for the quality of the product regardless of which WSP Environment & Energy office conducts the work.
- The WSP Environment & Energy client representative has a vested interest in the client’s satisfaction; promotions, compensation, and project opportunities depend on their clients continuing to use WSP Environment & Energy .
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